Legal

Terms of Use

These terms apply to your use of this website and to the services we provide. By using the site you accept them.

Who we are

This website is operated by Simplyweight Ltd, registered in England and Wales, company number 07094224, registered office Suite 30, Pure Offices, 2 Turnberry Park Road, Morley, Leeds LS27 7LE.

Our Chennai clinic is operated by Simplyweight Private Limited, CIN U85300TN2022PTC150403, at Flat B1, First Floor, 14 Dr. Nair Road, T. Nagar, Chennai 600017.

The London Obesity Clinic is our trading name.

Our services

We provide specialist consultations and treatment for obesity, diabetes and endocrine conditions, in person at our clinics and by secure video consultation.

Our Health Policy sets out who our services are suitable for and the limits of what we can offer. Where these terms and the Health Policy differ on a question of health or clinical safety, the Health Policy applies.

Our Cancellation Policy governs appointments, plans and medication orders. Where these terms and the Cancellation Policy differ on cancellation or refunds, the Cancellation Policy applies.

The Specialist Weight Management Plan has its own patient agreement, which is signed before the plan begins and which governs that plan.

Fees and where you are treated

Our fees differ between our United Kingdom and Chennai clinics. We charge according to where you are treated and where you are resident, and we may ask for proof of residence before confirming a booking or applying a particular fee.

Fees are confirmed to you in writing before any payment is taken.

Using this website

You may use this site for your own personal, non-commercial purposes.

You must not use it unlawfully, interfere with it or attempt to circumvent its security, extract its content systematically, impersonate anyone, or use it to send unsolicited messages.

We do not guarantee that the site will always be available or free from errors, and we are not liable for any period during which it is not.

We may change these terms. Where a change is significant, we will say so and update the date below.

Information on this site

The information we publish is general information about conditions and treatments. It is not personal medical advice and does not create a doctor–patient relationship.

We take care to keep it accurate and we cite our sources. Medicine changes, and we cannot guarantee that everything here is current at the moment you read it. If something matters to your own care, raise it with us or with your own doctor.

Artificial intelligence

We are a small family business, and we use artificial intelligence to help us do more of the work around the care, so that our time goes to our patients rather than the tasks that surround them. It assists our writing, our translation and our production. It does not replace the people behind them.

Dr Rajeswaran and our team routinely review our content. We are continuously learning, and if anything is published in error we will correct it as quickly as we can.

Clinical decisions are made by doctors. Artificial intelligence does not assess you, does not decide whether a treatment is appropriate for you, and plays no part in diagnosis or prescribing.

Our content belongs to us

The text, images, video and design on this site belong to us or to our licensors, and are protected by copyright and other rights. You may read, print and share our pages for your own use. You may not republish, sell or adapt them, or present them as your own.

Using our materials — articles, clinical content, images, videos, transcripts or any other resource — to develop, train, retrain, test or validate artificial intelligence systems is prohibited without our express written permission. This applies to commercial and non-commercial use alike. We reserve all rights to enforce this.

Links to other sites

Where we link to another organisation, we do so because we think it is useful. We do not control those sites and we are not responsible for their content.

Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Your legal rights as a consumer are not affected.

Subject to that, we are not liable for losses that were not reasonably foreseeable, for business losses, or for losses arising from your use of the general information on this site rather than from care we have provided to you.

Complaints

Complaints can be made in writing to hello@simplyweight.co.uk for our United Kingdom clinics and hello@simplyweight.in for Chennai. Our registered addresses are given above if you would prefer to write to us by post.

We acknowledge every complaint in writing within two working days and give a full response within twenty working days. Where an investigation takes longer, we will tell you why and respond within five working days of it concluding.

If you are not satisfied with the response, you may ask for it to be reviewed by senior management, and after that by the Managing Director.

Governing law

Care provided in the United Kingdom is governed by the law of England and Wales. Care provided in Chennai is governed by the law of India.

Where a dispute concerns care provided by one of our clinics, the law of that country applies and its courts have jurisdiction.

Last updated: November 2026